Other Ways to Get Advice

www.nationaldebtline.co.uk
Tel: 08088084000 Mon –Fri 9am – 9pm Sat 9.30am – 1pm
This is a free, confidential, and independent helpline which provides advice on how to deal with debt problems. You can also web chat with an adviser. They have a selection of factsheets and self-help packs.

Tel : 08088004444 8am – Midnight (All days)
www.shelter.org.uk
Shelter provides a free and confidential national telephone advice line on all aspects of housing problems. They also have fact sheets you can download from their website. They also have a webchat on their site they recommend for non-urgent issues.

For practical and impartial advice on how to resolve your consumer problem
visit https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-
more-help-about-a-consumer-issue/ Contact the Citizens Advice consumer helpline if you need more help with a consumer problem Tel: 0808 223 1133
Mon-Fri 9am-5pm Citizens Advice consumer helpline: 0808 223 1133

Tel: 03001231100 https://www.acas.org.uk/
ACAS is an employment advice service giving advice on a wide variety of employment issues for both employees and employers. They also provide free template letters for employees to use, including both grievance and disciplinary letters. Clients can find a lot of useful info on their website before calling. Clients should have their contract of employment on hand before calling.

www.rcjadvice.org.uk/family
RCJ is part of Citizens Advice and also provides free family law advice. Contact details: by email address- familytriage@rcjadvice.org.uk
In-person -opening hours 9am – 4pm Monday – Friday
Address: Family Legal Centre 4th floor First Avenue House 42-49 High Holborn
London WC1V 6NP. If you have a court hearing in a family court, or are due at court, apply for an appointment using their online assessment form and then emailing this to their email address above.

www.ageuk.org.uk

Tel: Adviceline 0800 0556112 (national) 7 days a week 8am – 7pm

Tel: Adviceline 020 8756 3040 (Brent) Mon – Thu 10am – 4pm

AGE UK is an independent charity providing telephone and in-person advice on all older persons’ issues, such as pension, benefits wills, befriending, healthcare, and transport.

www.taxaid.org.uk
Tel: 03451203779 Mon-Fri 9am-5pm
This is a charity providing free and independent advice, assistance, and advocacy to clients needing help with tax or tax debt.

www.brentcarerscentre.org.uk
Tel: 02038027070 Mon – Fri 9am – 5pm
Brent Carers Centre is an independent charity offering carers living in or caring for someone living in Brent an extensive range of information and advice on all aspects of their caring responsibilities.

Tel: 02076244327
Advice4Renters is a housing organisation providing free advice for renters who qualify for legal aid. Prioritise signposting clients to Shelter for housing issues.

https://www.brent.gov.uk/cost-of-living-help-and-advice/food-and-household-essentials

 If you cannot afford to buy food and need emergency items, use the link above to search details of food banks in Brent that may be able to support you.

 If you are more than 10 weeks pregnant or have a child under 4, you may be eligible for Healthy Start Vouchers, which help towards the cost of some fresh foods and free vitamins. In addition, your school-aged children may be eligible for Free School Meals.

Brent Council www.brent.gov.uk

Engineers Way Wembley HA9 0FG

General Enquiries: 0208 937 1234 contact Housing Options Service 0208 937 2000 (choose option 1) Mon – Fri – 9am – 5pm or 1234 out of hours.

Hodge Jones and Allen Solicitors:

Phone: 0808 239 1099. Email: brenttrs@hja.net.

For private rented tenants facing illegal eviction, intimidation, and harassment (eg threatening to evict you without a court order and/or changing the locks of your property. To get free legal advice and help make sure you mention Brent Tenancy Relations Services (BTRS) when you contact them.

For concerns when a child or young person may be at risk: 0208 937 4300, Mon – Fri 9am – 5pm. Outside office hours: Call our emergency duty team on 020 8863 5250

https://solicitors.lawsociety.org.uk/
Use ‘quick search’ to find the nearest legal adviser who can help you with your legal issue. Otherwise complete their online enquiry form or call 020 7320 5650 from 9am to 5pm on Monday to Friday. Calls are charged at local call rates.

www.gov.uk/civil-legal-advice
Tel: 03453454345 Mon – Fri 9am – 8pm Sat – 9am-12.30pm
This is a service run by the Legal Aid Agency. It provides free information and advice directly to the public on various matters including debt, welfare benefits, education, and housing if you qualify for legal aid. The adviser will do a legal aid check. All advice given is confidential and independent.